Contact Us

Different mailboxes handle different request types. Please use the one that best fits your request.

[email protected]

Reports of objectionable content, harassment, scams, and personal attacks. Reports are reviewed as reasonably practicable; no fixed response time is promised.

[email protected]

General support, account management, data export, appeals, and product questions. Requests are handled as reasonably practicable.

[email protected]

Copyright notices, legal matters, and trademark disputes. Requests are handled as reasonably practicable.

To request account deletion, see the account deletion page.

Operating entity

AIVally is a service operated by Ecoso Co., Ltd.

Taiwan Unified Business Number: 83160164

2 F., No. 19, Ln. 31, Sec. 2, Xingnan Rd., Zhonghe Dist., New Taipei City 235058, Taiwan

Customer service phone: 0981-721-062

Customer service email: [email protected]